Member Experience Specialist

Sam's Club; Bentonville (AR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Company discounts

Education benefits

Job summary

Sam's Club is seeking a front-line team member in Bentonville, AR, to provide member service, operate checkout and self-service tech, and handle purchases, returns, and exchanges. You will promote products, assist with payments, and ensure a safe shopping environment.

Responsibilities include assisting with training, maintaining area organization, and following company policies. Benefits and available hours are described in the posting.

Qualifications

• Preferred Qualifications include retail experience with front-end equipment such as cash registers.
• Working with mobile retail applications is a plus.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members regarding self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Follows safety standards and conducts safety sweeps.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Sam's Club is seeking a front-line team member in Bentonville, AR, to provide member service, operate checkout and self-service tech, and handle purchases, returns, and exchanges. You will promote products, assist with payments, and ensure a safe shopping environment.

Responsibilities include assisting with training, maintaining area organization, and following company policies. Benefits and available hours are described in the posting.