Member Experience & Front-End Specialist

Walmart; Memphis (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, andd

401(k) with company match

Paid time off including PTO and family

Disability and life insurance

Employee discounts

Job summary

Walmart in Memphis, TN is seeking a front-end associate to assist members, operate the checkout, and resolve issues while promoting Sam's Club products and services.

You will guide members on self-service technology, process purchases, and handle returns following company policies. A safe shopping environment and teamwork are emphasized.

This role includes training peers, supporting store-wide security, and contributing to a positive, inclusive workplace.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.
• Customer service oriented and able to resolve member concerns.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; processes purchases and payments.
• Assists with returns, refunds, and exchanges according to policies.
• Guides members on self-service technology and promotes products and services.
• Maintains safety standards and conducts safety sweeps.

Skills

Retail experience

Mobile retail apps

Job description

Walmart in Memphis, TN is seeking a front-end associate to assist members, operate the checkout, and resolve issues while promoting Sam's Club products and services.

You will guide members on self-service technology, process purchases, and handle returns following company policies. A safe shopping environment and teamwork are emphasized.

This role includes training peers, supporting store-wide security, and contributing to a positive, inclusive workplace.