Member Experience Specialist

The Clubs of Kingwood; Los Angeles (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Job summary

Invited in Los Angeles is seeking a Member Experience Coordinator to enhance member engagement, coordinate events, registrations, and support set-up, while managing club social channels.

You will work with the Member Experience Director/Manager, handle onboarding, communications, decor, check-in materials, and collaborate with department heads to schedule annual events; a friendly, service-driven mindset is essential.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year in hospitality or similar customer-facing role.
• Service-oriented mindset and guest-focused attitude.
• Excellent communication across channels (phone, email, social).
• Strong organization and attention to detail.
• Professional phone demeanor and teamwork.

Responsibilities

• Coordinate event registrations and support set-up for club events.
• Support onboarding, programming, and member communications.
• Manage social media posts and promote events.
• Update marketing materials and digital displays.
• Maintain accurate event data in system and calendars.
• Attend daily briefings and assist with membership calls.

Skills

Hospitality experience

Customer service

Communication skills

Multitasking

Organizational skills

Phone etiquette

Microsoft Office

Team collaboration

Time management

Attention to detail

Positive attitude

Problem solving

Education

High school diploma or equivalent

Tools

Computer

Keyboard

Telephone

Copier

Office supplies

Job description

Invited in Los Angeles is seeking a Member Experience Coordinator to enhance member engagement, coordinate events, registrations, and support set-up, while managing club social channels.

You will work with the Member Experience Director/Manager, handle onboarding, communications, decor, check-in materials, and collaborate with department heads to schedule annual events; a friendly, service-driven mindset is essential.