Member Experience Specialist

YMCA of East Tennessee; Knoxville (TN); On-site; USD 28,000 - 35,000; Full time

Job summary

YMCA of East Tennessee in Knoxville is hiring for a position focused on delivering excellent service to members, guests, and program participants. Responsibilities include conducting interviews, selling memberships, and maintaining cleanliness and organization.

The ideal candidate will possess strong interpersonal skills, the ability to relate effectively with diverse groups, and multitasking experience. The role requires applicants to be at least 17 years old.

Qualifications

• Applicants must be age 17+.
• No education requirements; experience in multitasking is essential.
• Ability to solve practical problems and interpret various instructions.

Responsibilities

• Deliver excellent service to all members and guests.
• Conduct tours and sell memberships.
• Build relationships with members and handle concerns.

Skills

Excellent interpersonal skills

Problem-solving skills

Ability to relate effectively to diverse groups

Multitasking

Tools

DAXKO operations

Daxko Engage

SmartStart scheduling

Job description

YMCA of East Tennessee in Knoxville is hiring for a position focused on delivering excellent service to members, guests, and program participants. Responsibilities include conducting interviews, selling memberships, and maintaining cleanliness and organization.

The ideal candidate will possess strong interpersonal skills, the ability to relate effectively with diverse groups, and multitasking experience. The role requires applicants to be at least 17 years old.