Member Experience Specialist

Sam's Club; Jacksonville (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Employee discounts

Job summary

Sam's Club in Jacksonville, FL is seeking front-end associates to deliver member service, operate checkouts, and assist with returns and exchanges. You will promote our products and services while guiding members in using self-service technology.

Experience with mobile retail apps is preferred, and the job emphasizes safety, loss prevention, and teamwork in a fast-paced environment. This role offers competitive wages and benefits for eligible associates.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues at the front end.
• Maintain checkout area and process purchases.
• Assist members with returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services and guide self-service tech.
• Ensure safety and security in the store and assist with training.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Sam's Club in Jacksonville, FL is seeking front-end associates to deliver member service, operate checkouts, and assist with returns and exchanges. You will promote our products and services while guiding members in using self-service technology.

Experience with mobile retail apps is preferred, and the job emphasizes safety, loss prevention, and teamwork in a fast-paced environment. This role offers competitive wages and benefits for eligible associates.