Member Experience Specialist

Sam's East, Inc.; Gainesville (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Walmart, operating Sam's Club in Gainesville, FL, is seeking front-end associates to deliver member service, process purchases, and promote products and services. You’ll guide members on self-checkout tech, handle payments, returns, and exchanges, and ensure a safe, organized shopping environment.

Position requires a focus on customer service, with opportunities to train on new programs and technologies, plus a range of benefits and part-time/full-time options depending on store needs.

Qualifications

• Retail experience including operating front end equipment such as a cash register.
• Experience working with mobile retail applications is preferred.
• Ability to assist members with purchasing decisions and provide member service.

Responsibilities

• Provide member service at the front end and throughout the store.
• Process member purchases and assist with payments, returns, refunds, and exchanges according to policy.
• Explain and promote Sam's Club products and services; guide members on self-service technology.

Skills

Retail experience

Cash register

Customer service

Tools

Mobile retail apps

Job description

Walmart, operating Sam's Club in Gainesville, FL, is seeking front-end associates to deliver member service, process purchases, and promote products and services. You’ll guide members on self-checkout tech, handle payments, returns, and exchanges, and ensure a safe, organized shopping environment.

Position requires a focus on customer service, with opportunities to train on new programs and technologies, plus a range of benefits and part-time/full-time options depending on store needs.