Member Experience Specialist

Sam's East, Inc.; Jacksonville (FL); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Life insurance

Live Better U

Job summary

Sam's East, Inc. is seeking a retail associate at the Jacksonville location. The role focuses on member service, processing purchases, and assisting with returns and exchanges.

You will guide members with self-service technology and help maintain a safe, organized checkout area. The position emphasizes teamwork, adherence to policies, and delivering a helpful shopping experience. Benefits include health coverage, retirement options, and paid time off.

Qualifications

• Retail experience including operating front end equipment (e.g. cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Processes member purchases, payments, returns, refunds, and exchanges.
• Guides and supports members with self-service technology and shopping decisions.
• Maintains a safe and organized checkout area and merchandise zones.

Skills

Retail experience

Front end equipment

Job description

Sam's East, Inc. is seeking a retail associate at the Jacksonville location. The role focuses on member service, processing purchases, and assisting with returns and exchanges.

You will guide members with self-service technology and help maintain a safe, organized checkout area. The position emphasizes teamwork, adherence to policies, and delivering a helpful shopping experience. Benefits include health coverage, retirement options, and paid time off.