Member Experience Specialist

Socket.dev; Kokomo (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & life insurance

Paid time off

Other benefits

Live Better U

Job summary

Walmart Sam's Club in Kokomo, IN is seeking a front-end associate to deliver member service and operate checkout areas. You will assist members with purchases, process returns and exchanges, and promote products while guiding guests on self-service technology. A focus on safety, compliance, and teamwork is essential in daily tasks.

You will help maintain a welcoming store environment, acknowledge members, verify memberships, and support a busy front-end with accuracy and courtesy.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and resolves member issues.
• Guides members on self-service technology.
• Handles payments, returns, refunds, and exchanges per policy.
• Maintains safety and security procedures in the store.
• Trains Frontline associates on processes and procedures.
• Maintains merchandise organization and zones the area.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Sam's Club in Kokomo, IN is seeking a front-end associate to deliver member service and operate checkout areas. You will assist members with purchases, process returns and exchanges, and promote products while guiding guests on self-service technology. A focus on safety, compliance, and teamwork is essential in daily tasks.

You will help maintain a welcoming store environment, acknowledge members, verify memberships, and support a busy front-end with accuracy and courtesy.