Member Experience Specialist

Sam's Club; Florence (KY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off

Job summary

Sam's Club in Florence, KY is seeking a Front End Associate to provide member service, operate the checkout area, and promote our products and services to enhance the shopping experience.

You will assist with payments, returns, and exchanges, support self-checkout technology, and help maintain a safe, organized store environment. Training, benefits like health coverage, 401(k), stock purchase, and paid time off are available.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology.
• Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies.
• Follows company safety standards and conducts safety sweeps.

Skills

Customer service

Cash handling

Problem solving

Teamwork

Job description

Sam's Club in Florence, KY is seeking a Front End Associate to provide member service, operate the checkout area, and promote our products and services to enhance the shopping experience.

You will assist with payments, returns, and exchanges, support self-checkout technology, and help maintain a safe, organized store environment. Training, benefits like health coverage, 401(k), stock purchase, and paid time off are available.