Member Experience Specialist

Sam's East, Inc.; Huntsville (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education program

Job summary

Sam's Club in Huntsville, AL is seeking a Frontline Associate to provide member service, operate checkout, and support self-service technology. You will process purchases, assist with payments, returns, and exchanges, and help members locate and decide on merchandise while maintaining a safe, organized environment.

The role emphasizes customer service, merchandise zoning, and adherence to safety and company policies.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Provide member service and process purchases.
• Maintain checkout area and safety procedures.
• Assist with returns, refunds, and exchanges per policies.
• Help members with purchasing decisions and locating merchandise

Skills

Retail experience

Front end equipment

Mobile apps

Job description

Sam's Club in Huntsville, AL is seeking a Frontline Associate to provide member service, operate checkout, and support self-service technology. You will process purchases, assist with payments, returns, and exchanges, and help members locate and decide on merchandise while maintaining a safe, organized environment.

The role emphasizes customer service, merchandise zoning, and adherence to safety and company policies.