Front-End Team Lead: Member Services & Operations

Sam's East, Inc.; Huntsville (AL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health Benefits

401(k)

Paid time off

Job summary

Walmart's Sam's Club in Huntsville, AL is seeking a front-end associate to deliver exceptional member service and support store operations. You will supervise, train, and guide associates, process memberships and transactions, and help customers with purchases and self-checkout.

The role emphasizes teamwork, integrity, and adherence to company policies while supporting open-door communication and a positive member experience.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• Must be 18 years of age or older.
• 6 months customer service experience.

Responsibilities

• Assist management with supervision of associates; assign duties and provide guidance.
• Train associates on processes and procedures and provide feedback.
• Assist members with purchases, memberships, and services; resolve issues per policy.
• Handle claims/returns, organize merchandise, and maintain club cleanliness.

Skills

Retail experience

Front-end equipment operation

Job description

Walmart's Sam's Club in Huntsville, AL is seeking a front-end associate to deliver exceptional member service and support store operations. You will supervise, train, and guide associates, process memberships and transactions, and help customers with purchases and self-checkout.

The role emphasizes teamwork, integrity, and adherence to company policies while supporting open-door communication and a positive member experience.