Member Experience Specialist

Walmart; Homewood (AL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Company-paid life insurance

Paid time off (PTO)

Disability benefits

Employee discounts

Military leave pay

Adoption and surrogacy expense Reimb.

Job summary

Walmart's Sam's Club location in Homewood, AL, seeks a Customer Service Associate to help members with purchases, returns, and inquiries. You will operate front-end equipment, guide members on self-service tools, and maintain a safe, welcoming checkout area.

Responsibilities include processing payments, managing exchanges per policy, and supporting training to ensure consistent service quality. A focus on teamwork and integrity will drive daily success.

Qualifications

• Retail experience including operating front end equipment.
• Familiarity with mobile retail applications is a plus.
• Ability to assist customers and resolve issues promptly.

Responsibilities

• Provides member service and maintains the checkout area.
• Assists with payments, returns, refunds, and exchanges per policy.
• Guides members on self-service technology and products.
• Maintains safety and security practices, and supports training of associates.
• Delivers the best possible shopping experience and helps customers with purchases.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Walmart's Sam's Club location in Homewood, AL, seeks a Customer Service Associate to help members with purchases, returns, and inquiries. You will operate front-end equipment, guide members on self-service tools, and maintain a safe, welcoming checkout area.

Responsibilities include processing payments, managing exchanges per policy, and supporting training to ensure consistent service quality. A focus on teamwork and integrity will drive daily success.