Member Experience Specialist

Sam's Club; Sugar Land (TX); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase

Paid time off including PTO and parental leave

Company discounts

Job summary

Sam's Club in Sugar Land is looking for a Member Frontline Services associate to enhance member experience by providing exceptional service in the checkout area. Responsibilities include processing purchases, resolving member issues, and maintaining safety standards.

This role requires retail experience and the ability to operate front end equipment. The position offers a competitive hourly wage and comprehensive benefits including health, financial, and paid time off.

Qualifications

• Retail experience including operating front end equipment.
• Familiarity with mobile retail applications.

Responsibilities

• Provide member service and maintain checkout areas.
• Assist with payments, returns, refunds, and exchanges.
• Maintain a safe shopping environment.

Skills

Retail experience

Customer service

Operating front end equipment

Mobile retail applications

Job description

Sam's Club in Sugar Land is looking for a Member Frontline Services associate to enhance member experience by providing exceptional service in the checkout area. Responsibilities include processing purchases, resolving member issues, and maintaining safety standards.

This role requires retail experience and the ability to operate front end equipment. The position offers a competitive hourly wage and comprehensive benefits including health, financial, and paid time off.