Member Experience Specialist

Sam's Club; Hickory (NC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health insurance

401(k)

Stock purchase

Life insurance

Paid time off (PTO)

Education program: Live Better U

Job summary

Sam's Club in Hickory, NC is seeking a front-line retail associate to deliver member service, operate checkout areas, and process purchases. You will resolve member concerns, promote products, and assist with self-service technology to ensure a smooth shopping experience.

The role emphasizes safety, accuracy, and teamwork, with benefits including health coverage, retirement plans, and paid time off. A strong emphasis is placed on integrity and customer-focused service.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.

Skills

Front end equipment operation

Mobile retail apps

Job description

Sam's Club in Hickory, NC is seeking a front-line retail associate to deliver member service, operate checkout areas, and process purchases. You will resolve member concerns, promote products, and assist with self-service technology to ensure a smooth shopping experience.

The role emphasizes safety, accuracy, and teamwork, with benefits including health coverage, retirement plans, and paid time off. A strong emphasis is placed on integrity and customer-focused service.