Member Experience Specialist

Sam's East, Inc.; Goldsboro (NC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock

Paid time off

Disability benefits

Company discounts

Live Better U

Job summary

Sam's East, Inc. in Goldsboro, NC is seeking a customer-focused associate to maintain front-end operations, assist members with purchases, returns, refunds, and self-checkout, and to promote Sams Club products and services.

You will help with merchandising, processing payments, and resolving member questions while upholding store standards, safety, and loyalty program guidance. Teamwork and integrity are essential.

Responsibilities

• Assist customers with purchasing decisions and locating merchandise
• Handle payments, returns, refunds, and exchanges at front-end
• Promote Sams Club products and services to members
• Maintain self-checkout area and resolve member issues promptly

Skills

Retail experience

Cash handling

Mobile apps usage

Job description

Sam's East, Inc. in Goldsboro, NC is seeking a customer-focused associate to maintain front-end operations, assist members with purchases, returns, refunds, and self-checkout, and to promote Sams Club products and services.

You will help with merchandising, processing payments, and resolving member questions while upholding store standards, safety, and loyalty program guidance. Teamwork and integrity are essential.