Member Experience Specialist

Sam's West, Inc.; Fullerton (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

PTO & family leave

Disability benefits

Live Better U education program

Employee discounts

Job summary

Sam's West, Inc. in Fullerton, CA is seeking a Customer Service Associate to support members at the Sam's Club checkout area. You will handle purchases, returns, and inquiries, promote services, and help members with self-checkout technology.

The role emphasizes safety, asset protection, and teamwork, with on-site responsibilities including stocking, organizing merchandise, and ensuring a welcoming shopping environment. Prior retail experience is helpful, training is provided.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications is a plus.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and process purchases, returns, and exchanges.
• Promote Sam's Club products and services and assist with self-service technology.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Sam's West, Inc. in Fullerton, CA is seeking a Customer Service Associate to support members at the Sam's Club checkout area. You will handle purchases, returns, and inquiries, promote services, and help members with self-checkout technology.

The role emphasizes safety, asset protection, and teamwork, with on-site responsibilities including stocking, organizing merchandise, and ensuring a welcoming shopping environment. Prior retail experience is helpful, training is provided.