Member Experience Specialist

Sam's West, Inc.; Fort Worth (TX); On-site; USD 23,000 - 34,000; Part time

Job summary

Sam's Club in Fort Worth, TX is seeking a frontline associate to provide member service, operate front-end equipment, and process purchases. You will assist with payments, returns, exchanges, and guide members on self-service technology.

This role emphasizes safety, store cleanliness, merchandise organization, and delivering a positive shopping experience. Prior retail experience, ability to handle multiple tasks, and a customer-first attitude are ideal.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains checkout area and processes member purchases.
• Assists members with purchasing decisions and guides self-service technology.
• Assists with payments, returns, refunds, and exchanges per policy.
• Maintains a safe shopping environment and helps with merchandise.
• Zones areas, arranges merchandise, and supports store operations.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Tools

Cash register

Mobile apps

Job description

Sam's Club in Fort Worth, TX is seeking a frontline associate to provide member service, operate front-end equipment, and process purchases. You will assist with payments, returns, exchanges, and guide members on self-service technology.

This role emphasizes safety, store cleanliness, merchandise organization, and delivering a positive shopping experience. Prior retail experience, ability to handle multiple tasks, and a customer-first attitude are ideal.