Member Experience Specialist

Sam's Club; Duluth (GA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Company discounts

Live Better U education benefit

Job summary

Sam's Club in Duluth, GA is seeking a Front End Associate to assist members, process purchases, and promote services. You will verify memberships, help with returns, and maintain a safe, organized checkout area while delivering friendly, efficient service.

The role emphasizes teamwork, adherence to company policies, and support for self-checkout technology, with opportunities for training and professional growth within Walmart's ecosystem.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and guides self-checkout.
• Verifies membership cards and assists with returns and exchanges.
• Ensures safety and compliance with company policies.
• Trains Frontline staff on processes and new technology.
• Maintains safe shopping environment and zones areas.
• Handles receipts and security procedures.
• Assists with training and program rollouts.
• Addresses shrink and damages.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Sam's Club in Duluth, GA is seeking a Front End Associate to assist members, process purchases, and promote services. You will verify memberships, help with returns, and maintain a safe, organized checkout area while delivering friendly, efficient service.

The role emphasizes teamwork, adherence to company policies, and support for self-checkout technology, with opportunities for training and professional growth within Walmart's ecosystem.