Member Experience & Frontend Specialist

Sam's Club; Augusta (GA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Augusta, GA is hiring a Front End Associate to support members at the checkout, assist with purchases, returns, and guide them on self-service technology. You will help locate merchandise, promote Club services, and maintain a safe shopping environment.

The role includes processing member purchases, handling refunds per policy, and assisting with payments, exchanges, and security duties. Training on new programs and continuous learning are provided.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service and resolves member issues at the front end.
• Maintains the checkout area and processes member purchases, returns, refunds, and exchanges per policies.
• Assists members with purchasing decisions and with self-service technology guidance.
• Maintains safety and security by following company policies and conducting safety checks and reporting unsafe conditions.

Job description

Sam's Club in Augusta, GA is hiring a Front End Associate to support members at the checkout, assist with purchases, returns, and guide them on self-service technology. You will help locate merchandise, promote Club services, and maintain a safe shopping environment.

The role includes processing member purchases, handling refunds per policy, and assisting with payments, exchanges, and security duties. Training on new programs and continuous learning are provided.