Member Experience Specialist

Sam's East, Inc.; Dayton (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's East, Inc. in Dayton, OH, is seeking a member-focused Front End Associate to handle checkout operations, assist members with purchases, and guide them on self-service technology.

You will resolve member issues, process payments, returns, and exchanges, maintain a safe, organized area, and promote Sam's Club products while upholding company policies and standards. This role offers competitive pay and benefits.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process purchases.
• Promote Sam's Club products and services.
• Guide members on self-service technology.
• Assist with payments, returns, refunds, and exchanges according to policies.
• Ensure safety and maintain a clean, orderly area.

Skills

Retail experience including operating"

Mobile retail applications

Job description

Sam's East, Inc. in Dayton, OH, is seeking a member-focused Front End Associate to handle checkout operations, assist members with purchases, and guide them on self-service technology.

You will resolve member issues, process payments, returns, and exchanges, maintain a safe, organized area, and promote Sam's Club products while upholding company policies and standards. This role offers competitive pay and benefits.