Member Experience Specialist

Baseline Fitness; Crowley (LA); Presencial; USD 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

Free Membership

Descripción de la vacante

Planet Fitness - PF Baseline Fitness in Crowley, LA seeks a Customer Service Representative to welcome members and drive new member sales while delivering a superior gym experience. You will greet guests, manage front desk tasks, answer calls, provide tours, and support member sign-ups and account updates.

The role emphasizes friendly communication, problem solving, and teamwork in a fast-paced club environment.

Formación

• Honesty and a strong work ethic.
• Excellent customer service skills with a friendly, positive attitude.
• Basic computer proficiency and comfort with club management software or databases.

Responsabilidades

• Greet and assist potential members, providing a positive experience.
• Handle front desk tasks and assist with member sign-ups, cancellations, and account updates.
• Answer phone calls professionally and provide information or tours as needed.
• Support member services and forward complex issues to the Club Manager or supervisor.
• Help maintain a clean, welcoming club environment.

Conocimientos

Honesty

Customer service

Computer literacy

Descripción del empleo

Planet Fitness - PF Baseline Fitness in Crowley, LA seeks a Customer Service Representative to welcome members and drive new member sales while delivering a superior gym experience. You will greet guests, manage front desk tasks, answer calls, provide tours, and support member sign-ups and account updates.

The role emphasizes friendly communication, problem solving, and teamwork in a fast-paced club environment.