Member Experience Specialist

Sam's Club; Columbia Township (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Job summary

Sam's Club in Columbia, MO is seeking a front-line retail associate to provide member service, operate checkout lanes, and assist customers with purchases and questions. You’ll help with returns, refunds, and exchanges while maintaining a safe, organized storefront and assisting members with product recommendations.

This role emphasizes teamwork, knowledge of mobile retail apps, and compliant operations, with benefits including health coverage, PTO, and 401(k) options.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register)
• Experience with mobile retail applications

Responsibilities

• Provides member service and resolves member issues and concerns.
• Operates front-end equipment and assists with payments, returns, refunds, and exchanges.
• Maintains checkout area, merchandise zones, and safety procedures; assists with transfers and securing assets.

Job description

Sam's Club in Columbia, MO is seeking a front-line retail associate to provide member service, operate checkout lanes, and assist customers with purchases and questions. You’ll help with returns, refunds, and exchanges while maintaining a safe, organized storefront and assisting members with product recommendations.

This role emphasizes teamwork, knowledge of mobile retail apps, and compliant operations, with benefits including health coverage, PTO, and 401(k) options.