Member Experience Specialist

Planet Fitness - PINNACLE FIT CLUBS, LLC; Clinton (MS); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Comprehensive Medical including MAP

Life and AD&D insurance provided byem

Disability insurance (Short & Long)

401(k) with company match

Voluntary benefits (Critical Illness,H

HSA and Commuter accounts

Paid Time Off

Free Black Card Membership

Job summary

Planet Fitness – Pinnacle Fit Clubs, LLC is hiring a full-time Member Services Representative in Clinton, MS. You will be the first impression for members and guests, delivering exceptional customer service in a Judgement Free Zone and assisting with front desk operations and club inquiries.

You’ll greet members, process POS transactions, verify memberships, and help maintain a clean, welcoming environment across AM and PM shifts.

Qualifications

• Customer-service oriented with a welcoming, professional demeanor.
• Ability to handle front-desk transactions and inquiries.
• Comfort with a fast-paced team environment.

Responsibilities

• Welcome members and guests with enthusiasm.
• Answer phone calls professionally.
• Process transactions and verify memberships.
• Keep the club clean and safe per policy.
• Support safety and daily operations.

Skills

Customer service

Communication

Front desk operations

Job description

Planet Fitness – Pinnacle Fit Clubs, LLC is hiring a full-time Member Services Representative in Clinton, MS. You will be the first impression for members and guests, delivering exceptional customer service in a Judgement Free Zone and assisting with front desk operations and club inquiries.

You’ll greet members, process POS transactions, verify memberships, and help maintain a clean, welcoming environment across AM and PM shifts.