Member Experience Specialist – Full-Time

Planet Fitness - PINNACLE FIT CLUBS, LLC; Alexandria (VA); Vor Ort; USD 15.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical coverage (Comprehensive)

401(k) with company match

Paid Time Off

Employee assistance program

FREE Black Card Membership

Zusammenfassung

Planet Fitness - PINNACLE FIT CLUBS, LLC is hiring a full-time Member Services Representative. You will be the first impression for members and guests, delivering exceptional customer service and helping them feel welcome and valued.

The role involves greeting, tours, inquiries, and maintaining a clean, inviting environment during AM and/or PM shifts. Join a fast-paced team in a rapidly growing company, with opportunities for development and advancement while supporting a Judgement Free Zone

Aufgaben

• Greet members and guests with enthusiasm and professionalism.
• Explain membership options and club programs to prospective members.
• Promote Black Card memberships and club programs.
• Process front desk transactions accurately while protecting payment information.
• Maintain a clean, safe, and welcoming environment during AM and PM shifts.
• Escalate issues to management when needed and support daily club operations.

Jobbeschreibung

Planet Fitness - PINNACLE FIT CLUBS, LLC is hiring a full-time Member Services Representative. You will be the first impression for members and guests, delivering exceptional customer service and helping them feel welcome and valued.

The role involves greeting, tours, inquiries, and maintaining a clean, inviting environment during AM and/or PM shifts. Join a fast-paced team in a rapidly growing company, with opportunities for development and advancement while supporting a Judgement Free Zone