Member Experience & Service Specialist

Sam's East, Inc.; Riverview (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, vision and dental coverage

401(k) and stock purchase

Company-paid life insurance

Paid time off and family leave

Live Better U education benefit

Job summary

Sam's Club in Riverview, FL is seeking a front end associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, and exchanges while guiding members on self-service tools and promoting Sam's products and services.

The role requires maintaining a safe shopping environment, observing safety steps, and helping with training and process improvements. Benefits are included for eligible associates.

Qualifications

• Retail experience including operating front end equipment such as a cash register.
• Experience with mobile retail applications is preferred.

Responsibilities

• Provide member service and maintain the checkout area.
• Process member purchases and assist with payments, returns, refunds, and exchanges.
• Guide and support members with self-service technology and promote Sam's Club offerings.
• Maintain safety, security, and housekeeping standards in the store environment.

Skills

Retail experience

Front-end equipment

Job description

Sam's Club in Riverview, FL is seeking a front end associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, and exchanges while guiding members on self-service tools and promoting Sam's products and services.

The role requires maintaining a safe shopping environment, observing safety steps, and helping with training and process improvements. Benefits are included for eligible associates.