Member Experience Specialist

Sam's East, Inc.; Battle Creek (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Battle Creek, MI is seeking an attentive front-line associate to deliver member service at the checkout, assist with purchases, and promote our products and services. You will handle payments, returns, refunds, and exchanges while ensuring a safe, organized, and welcoming shopping environment.

Knowledge of mobile retail apps and front-end equipment is a plus. This role emphasizes assisting members with purchasing decisions, maintaining a tidy checkout area, and supporting

Qualifications

• Retail experience preferred.
• Familiarity with front-end equipment such as cash registers.
• Comfort using mobile retail applications.

Responsibilities

• Provide member service at checkout and assist with purchases.
• Maintain the checkout area and organize merchandise.
• Process payments, returns, refunds, and exchanges according to policy.
• Promote Sam's Club products and services and assist with self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register

Job description

Sam's Club in Battle Creek, MI is seeking an attentive front-line associate to deliver member service at the checkout, assist with purchases, and promote our products and services. You will handle payments, returns, refunds, and exchanges while ensuring a safe, organized, and welcoming shopping environment.

Knowledge of mobile retail apps and front-end equipment is a plus. This role emphasizes assisting members with purchasing decisions, maintaining a tidy checkout area, and supporting