Member Experience Specialist

Sam's East, Inc.; Lansing (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Disability coverage

Employee discounts

Education benefits

Job summary

Walmart’s Sam’s Club in Lansing, MI is seeking a Front-End Associate to provide member service, operate the checkout area, and support customers with purchases, returns, and exchanges. The role emphasizes helping members with self-service technology and maintaining a safe, organized shopping environment.

Responsibilities include promoting products, locating merchandise, and assisting with payments, refunds, and security procedures while upholding company policies and safety standards.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service at the front of the store and maintain the checkout area.
• Process member purchases and assist with payments, returns, refunds, and exchanges according to policy.
• Promote Sam’s Club products and services and guide members on self-service technology.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Walmart’s Sam’s Club in Lansing, MI is seeking a Front-End Associate to provide member service, operate the checkout area, and support customers with purchases, returns, and exchanges. The role emphasizes helping members with self-service technology and maintaining a safe, organized shopping environment.

Responsibilities include promoting products, locating merchandise, and assisting with payments, refunds, and security procedures while upholding company policies and safety standards.