Member Experience Specialist

Sam's East, Inc.; Appleton (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's East, Inc. in Appleton, WI is seeking a Front End Associate to deliver member service, operate checkout, and maintain a safe, organized store environment.

You will assist members with purchases, returns, and exchanges, with emphasis on using self-checkout and mobile retail apps. You’ll help locate merchandise and promote Sam's Club products and services.

This role emphasizes teamwork, safety, and adherence to company policies while delivering fast, friendly service to every member.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Assists members with purchasing decisions and locating merchandise.
• Promotes Sam's Club products and services.
• Ensures a safe shopping environment and follows safety procedures.

Skills

Retail experience

Cash register

Mobile retail apps

Job description

Sam's East, Inc. in Appleton, WI is seeking a Front End Associate to deliver member service, operate checkout, and maintain a safe, organized store environment.

You will assist members with purchases, returns, and exchanges, with emphasis on using self-checkout and mobile retail apps. You’ll help locate merchandise and promote Sam's Club products and services.

This role emphasizes teamwork, safety, and adherence to company policies while delivering fast, friendly service to every member.