Front End Team Lead: Member Experience & Operations

Sam's East, Inc.; Appleton (WI); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U

Job summary

Sam's Club in Appleton, WI is seeking an associate to deliver excellent member service. You will assist management in supervising associates, support member needs, and help with purchases at the front end. The role includes merchandising, returns handling, and maintaining a clean, welcoming club environment.

Benefits include health, 401(k), paid time off, and access to Live Better U tuition support. The position offers hourly pay with potential premiums based on schedule and location.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates and guiding member service approaches
• Help members with purchases, use registers or self-checkout, and resolve issues
• Oversee merchandise, returns, and club cleanliness while following company policies

Skills

Retail experience

Customer service

Front-end equipment operation

Cash handling

Tools

Cash register

Job description

Sam's Club in Appleton, WI is seeking an associate to deliver excellent member service. You will assist management in supervising associates, support member needs, and help with purchases at the front end. The role includes merchandising, returns handling, and maintaining a clean, welcoming club environment.

Benefits include health, 401(k), paid time off, and access to Live Better U tuition support. The position offers hourly pay with potential premiums based on schedule and location.