Member Experience Specialist

EōS Fitness; Anaheim (CA); On-site; USD 23,281 - 26,863; Part time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Daily Pay offered

401(k) with Company matching

Group Health, dental, and vision benefits

Job summary

A wellness and fitness organization in California seeks a Service Associate. Responsibilities include greeting members, providing information about services, and managing check-ins. Ideal candidates will have customer service experience, strong interpersonal skills, and a passion for the fitness industry. CPR certification is mandatory within 30 days of hire. This role offers a lively environment and opportunities for professional growth.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and programs.
• Check-in members and guests using the gym’s management system.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Ability to multitask

Familiarity with gym management software

Problem-solving skills

Tools

MS Office

Gym management software

Job description

A wellness and fitness organization in California seeks a Service Associate. Responsibilities include greeting members, providing information about services, and managing check-ins. Ideal candidates will have customer service experience, strong interpersonal skills, and a passion for the fitness industry. CPR certification is mandatory within 30 days of hire. This role offers a lively environment and opportunities for professional growth.