Member Experience Specialist

Sam's Club; Aiken (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits

Job summary

Sam's Club in Aiken, SC is seeking a Customer Service Associate to provide member service, operate the front-end, and promote products and services. You will assist members with purchases, returns, and exchanges while upholding safety and company procedures.

You’ll also help with self-service technology, merchandise organization, and security practices, ensuring a welcoming and efficient shopping experience for members.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Maintains merchandise and ensures a safe shopping environment.
• Assists with payments, returns, refunds and exchanges according to policy.
• Delivers training on processes and new programs.

Skills

Retail experience

Cash register / front-end equipment

Job description

Sam's Club in Aiken, SC is seeking a Customer Service Associate to provide member service, operate the front-end, and promote products and services. You will assist members with purchases, returns, and exchanges while upholding safety and company procedures.

You’ll also help with self-service technology, merchandise organization, and security practices, ensuring a welcoming and efficient shopping experience for members.