Member Experience & Services Associate

Excel Fitness; Staunton (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

CPR/AED training

Job summary

Excel Fitness in Staunton, VA is seeking a part-time/full-time Team Member to help maintain a clean, welcoming fitness environment. You will assist members, operate the POS, and keep member records up to date while upholding brand standards.

Ideal candidates are 18+, have a HS diploma, and can pass CPR/AED training within 30 days. Proficiency with MS Office and Excel is a plus; prior customer service experience is beneficial.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent.
• CPR and AED certification required before working alone.
• Comfortable standing for long periods.
• Proficient in Microsoft Office and computer use.
• Familiar with Excel and Planet Fitness brand.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Assist members and ensure safety.
• Input member information into tablets and POS.
• Audit cash drawers daily.
• Stock retail and janitorial items.
• Assist with member promotions and events.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Excel Fitness in Staunton, VA is seeking a part-time/full-time Team Member to help maintain a clean, welcoming fitness environment. You will assist members, operate the POS, and keep member records up to date while upholding brand standards.

Ideal candidates are 18+, have a HS diploma, and can pass CPR/AED training within 30 days. Proficiency with MS Office and Excel is a plus; prior customer service experience is beneficial.