Member Experience & Sales Specialist - Free Membership

pf-mortensengroup; Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Des Moines, IA seeks a Customer Service Representative to drive new member sales and deliver a superior member experience through outstanding service.

You will greet visitors, handle front desk tasks, assist with tours and sign-ups, resolve simple member questions, and help maintain a clean, welcoming club environment. This role requires strong communication and a positive attitude.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: answering calls, taking info calls and tours, and updating member information.
• Facilitate member services issues and forward to Club Manager/Leadership as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Des Moines, IA seeks a Customer Service Representative to drive new member sales and deliver a superior member experience through outstanding service.

You will greet visitors, handle front desk tasks, assist with tours and sign-ups, resolve simple member questions, and help maintain a clean, welcoming club environment. This role requires strong communication and a positive attitude.