Member Experience & Sales Specialist

Crunch Fitness; Kyle, Portland (TX, OR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free gym membership

Health insurance

Job summary

Crunch Fitness - Undefeated Tribe in Kyle, TX seeks a Member Services Representative to warmly welcome members and guests, drive membership sales, check-ins, and product promotions. You’ll help maintain a grand-opening ready club while supporting group fitness and tanning programs in a fast-paced environment.

The role emphasizes strong customer service, clear communication, and a reliable, energetic presence.

Qualifications

• Minimum 1 year in a service-oriented position preferred.
• Strong customer service orientation and effective communication skills.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests with a smile and enthusiasm, including consistent engagement.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, childcare.
• Delivers on new member enrollment expectations and guest conversion.
• Checks in all members and guests per procedures, resolving check-in issues.
• Answers phones courteously and professionally.
• Maintains a clean, organized front desk and lobby area.
• Performs opening and closing duties and assists with events.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Kyle, TX seeks a Member Services Representative to warmly welcome members and guests, drive membership sales, check-ins, and product promotions. You’ll help maintain a grand-opening ready club while supporting group fitness and tanning programs in a fast-paced environment.

The role emphasizes strong customer service, clear communication, and a reliable, energetic presence.