Member Experience & Sales Specialist

24 Hour Fitness USA, LLC; Chino (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free gym membership

401(k) with match

Medical and dental coverage

Paid time off

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert to provide exceptional member-focused sales and service in our California club. You will guide guests through membership options, fitness services, and retail products while delivering a welcoming experience and driving revenue.

The role emphasizes on-boarding new members, lead generation, and daily collaboration with club teams to ensure member satisfaction and club profitability.

Qualifications

• Sales experience and ability to meet sales goals.
• Strong customer service and communication skills.
• Familiarity with POS systems and membership software.
• CPR/AED certification within 60 days of employment.

Responsibilities

• Deliver a high-quality guest and member experience.
• Enroll members and explain fitness and retail offerings.
• Generate leads and promote local campaigns.
• Meet or exceed personal and team sales goals.
• Maintain a clean, organized club environment.

Skills

Sales experience

Customer service

POS familiarity

Interpersonal communication

Teamwork

Education

High School Diploma or GED

CPR/AED certification (within 60 days)

Bachelor's degree preferred

Tools

Membership System software

POS System

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert to provide exceptional member-focused sales and service in our California club. You will guide guests through membership options, fitness services, and retail products while delivering a welcoming experience and driving revenue.

The role emphasizes on-boarding new members, lead generation, and daily collaboration with club teams to ensure member satisfaction and club profitability.