Member Experience & Sales Pro - Free Gym Access

24 Hour Fitness; Newark (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness Newark is seeking a Sales and Service Expert to deliver a compelling sales and service experience, promoting memberships, fitness programs and retail products. The role focuses on member acquisition, onboarding and retention while achieving sales goals.

You will engage guests, explain offers clearly, enroll members, and work with the team to drive club profitability. This position includes commission plans and requires strong customer service skills.

Qualifications

• Experience in sales and service with customers.
• Understanding of fitness or retail is a plus.
• Ability to use computer systems and POS.
• Strong communication and customer service skills.
• Ability to work in a team and meet sales goals.

Responsibilities

• Delivers sales and service experience to guests and members.
• Builds relationships and promotes memberships, fitness and retail offerings.
• Registers guests and members using the digital kiosk and sales tools.
• Meets or exceeds personal and team sales goals.
• On-boards new members and supports retention activities.

Skills

Sales techniques

Customer service

Interpersonal skills

POS system

Membership software

Team player

Computer literacy

Education

High School Diploma

CPR/AED certification

Bachelor's degree preferred

Tools

POS System

CRM/Lead management

Office software

Job description

24 Hour Fitness Newark is seeking a Sales and Service Expert to deliver a compelling sales and service experience, promoting memberships, fitness programs and retail products. The role focuses on member acquisition, onboarding and retention while achieving sales goals.

You will engage guests, explain offers clearly, enroll members, and work with the team to drive club profitability. This position includes commission plans and requires strong customer service skills.