Gym Membership Sales & Service Pro

24 Hour Fitness USA, LLC; San Juan Capistrano (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal培训

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert to deliver a high-caliber guest experience. You will drive membership sales, promote fitness and retail offerings, and build lasting member relationships through proactive engagement and strategic selling.

The role emphasizes new member onboarding, lead generation, and achievement of sales goals within a club environment. Strong customer service and teamwork are essential in this on-site position.

Qualifications

• Experience in sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Strong customer service skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate Point of Sale (POS) System.
• Knowledge of Membership System software preferred.

Responsibilities

• Execute CARE sales model to connect how products/services meet fitness needs.
• Tour potential members and describe facilities, equipment, services and amenities.
• Communicate membership and fitness offers clearly using provided tools.
• Enroll guests using sales techniques and MAP procedures.
• On-board new members and support retention to drive profitability.
• Consistently achieve or exceed personal and team sales goals.
• Prospect and generate leads; set appointments for new business opportunities.
• Engage members with fitness offerings and digital content.

Skills

Sales experience

Customer service

Interpersonal skills

Team player

POS system

Membership software

Education

High School Diploma or GED

CPR/AED certification within 60 days

Bachelor’s degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert to deliver a high-caliber guest experience. You will drive membership sales, promote fitness and retail offerings, and build lasting member relationships through proactive engagement and strategic selling.

The role emphasizes new member onboarding, lead generation, and achievement of sales goals within a club environment. Strong customer service and teamwork are essential in this on-site position.