Member Experience & Sales Pro - Free Gym Membership

24 Hour Fitness; Solana Beach (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Medical and dental coverage

Paid time off

Job summary

24 Hour Fitness is hiring a Sales and Service Expert to deliver a high-quality sales and service experience to guests and members. You will promote memberships, fitness and retail offerings, and support member onboarding to drive growth and retention.

You will partner with the Sales and Service team to meet personal and club sales goals while delivering outstanding customer care in a busy fitness club environment.

Qualifications

• High school diploma or GED required.
• CPR/AED certification within 60 days of employment.
• Bachelor's degree preferred.

Responsibilities

• Drive member acquisition and retention through CARE-based selling and personalized club tours.
• Generate leads and set appointments via community outreach and on-site promotions.
• Provide a best-in-class member experience with friendly greeting, check-in, and service.
• Promote fitness offerings, classes, and digital content to members and guests.
• Maintain club cleanliness and assist with member inquiries and concerns.

Skills

Sales techniques

Customer service

Interpersonal communication

Teamwork

Computers

Education

High School Diploma or GED

CPR/AED certification within 60 days

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness is hiring a Sales and Service Expert to deliver a high-quality sales and service experience to guests and members. You will promote memberships, fitness and retail offerings, and support member onboarding to drive growth and retention.

You will partner with the Sales and Service team to meet personal and club sales goals while delivering outstanding customer care in a busy fitness club environment.