Member Experience & Sales Expert

24 Hour Fitness USA, LLC; Carson (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Employee Resource Groups

Job summary

24 Hour Fitness USA, LLC in Carson, CA seeks a Sales and Service Expert to deliver an outstanding guest experience while driving membership, fitness, and retail revenues. You will guide tours, enroll members, and promote local campaigns, focusing on building lasting relationships and helping members achieve their goals.

The role emphasizes lead generation, appointments, and on-boarding new members, with a team-based environment and commission plans.

Qualifications

• Experience in sales and customer service in fitness or retail.
• Ability to operate POS and membership systems.
• Strong communication and interpersonal skills.
• Self-motivated, organized, and a team player.

Responsibilities

• Drive member acquisition and retention through CARE sales model.
• On-board new members and assist with retention activities.
• Tour facilities, explain services, and enroll members.
• Generate leads and set appointments for new business.
• Meet or exceed personal and team sales goals.

Skills

Sales experience

Customer service

POS system

Interpersonal communication

Team player

Education

High School Diploma

CPR/AED certified

Bachelor's degree preferred

Tools

Membership system software

CRM software

Job description

24 Hour Fitness USA, LLC in Carson, CA seeks a Sales and Service Expert to deliver an outstanding guest experience while driving membership, fitness, and retail revenues. You will guide tours, enroll members, and promote local campaigns, focusing on building lasting relationships and helping members achieve their goals.

The role emphasizes lead generation, appointments, and on-boarding new members, with a team-based environment and commission plans.