Member Experience & Sales Concierge

Planet Fitness - Baseline Fitness; Prairieville (LA); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Planet Fitness - Baseline Fitness in Prairieville, LA is seeking a friendly front desk associate to deliver a great member experience and assist with sign-ups. You will greet members, handle information calls, process check-ins, and lead tours for prospective members.

You will also sign up new members, help with account changes, maintain a clean and welcoming club environment, and escalate member services issues to the Club Manager when needed. Shifts include 4 eight-hour shifts daily.

Formación

• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet and meet potential members, delivering a positive customer experience.
• Handle front desk duties, info calls, and member check-ins.
• Sign up new members and give tours to prospects.
• Assist with account changes and update member information.
• Direct member services issues to Club Manager/Assistant Manager as needed.

Conocimientos

Customer service

Basic computer skills

Descripción del empleo

Planet Fitness - Baseline Fitness in Prairieville, LA is seeking a friendly front desk associate to deliver a great member experience and assist with sign-ups. You will greet members, handle information calls, process check-ins, and lead tours for prospective members.

You will also sign up new members, help with account changes, maintain a clean and welcoming club environment, and escalate member services issues to the Club Manager when needed. Shifts include 4 eight-hour shifts daily.