Member Experience & Sales Champion

Orangetheory Fitness; Denver (CO); On-site; USD 35,000 - 60,000; Full time

Job summary

Orangetheory Fitness in Denver is seeking a Member Ambassador who thrives in a high-energy, customer-focused environment. You will drive front-of-house operations, assist members, and support a fast-paced sales process to meet membership and retail goals.

Ideal candidates bring strong communication, basic sales experience, and a passion for health and fitness, with flexibility to work evenings or weekends.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication.
• Detail-oriented and highly organized.
• Flexible schedule, including evenings and weekends.
• Previous sales experience preferred.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Greet members and guests warmly at entrance.
• Processes cash and credit card transactions.
• Works with Fitness Team to ensure processes are fulfilled.
• Responds to member inquiries with urgency and follow-up.
• On-boards new clients using intake forms and FP agreements.
• Maintains lobby/front desk area organized and clean.
• Delivers timely follow-up and follow-through with prospective clients.

Skills

Customer service

Communication

Organization

Sales experience

multitasking

Education

High School Diploma

Tools

MS Office

Job description

Orangetheory Fitness in Denver is seeking a Member Ambassador who thrives in a high-energy, customer-focused environment. You will drive front-of-house operations, assist members, and support a fast-paced sales process to meet membership and retail goals.

Ideal candidates bring strong communication, basic sales experience, and a passion for health and fitness, with flexibility to work evenings or weekends.