Fitness Studio Member Advocate & Sales Champion

Orangetheory Fitness; Fort Collins (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

Orangetheory Fitness in Fort Collins seeks a Member Ambassador to drive front-of-house fitness studio operations and surpass sales targets for memberships, packages, renewals, and retail. You will greet clients, manage referrals, and process payments with accuracy in a fast-paced environment.

The role requires a passion for health and fitness, strong communication, and the ability to handle evenings/weekends.

Qualifications

• Excellent interpersonal and customer service skills.
• Previous sales experience, with strong sales skills (quota bearing structure highly preferred).
• Strong verbal and written communication abilities.
• Detail-oriented and highly organized; able to multi-task in a fast-paced environment.
• Must be able to work a flexible schedule including evenings and weekends.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls.
• Leads OTF studio previews with prospects and/or fitness program holders.
• Greets members and guests promptly and enthusiastically to create a friendly entrance.
• Maintains an organized lobby/front desk area.
• Processes accurate cash and credit card transactions.
• Delivers timely follow up and follow through activities with all prospective clients.
• Responds to member requests with urgency.
• Troubleshoots and solves technical issues successfully.
• On-boards all clients using Client Intake Forms and FP Agreements.
• Collaborates with Fitness Team to fulfill processes.
• Exhibits a positive attitude and supports OTF values and culture.

Skills

Customer service

Sales experience

Verbal communication

Written communication

Detail-oriented

Multi-tasking

Flexible schedule

Education

High School Diploma

Tools

MS Office

Job description

Orangetheory Fitness in Fort Collins seeks a Member Ambassador to drive front-of-house fitness studio operations and surpass sales targets for memberships, packages, renewals, and retail. You will greet clients, manage referrals, and process payments with accuracy in a fast-paced environment.

The role requires a passion for health and fitness, strong communication, and the ability to handle evenings/weekends.