Member Experience & Fitness Sales Champion | Flexible Hours

Orangetheory Fitness; Thornton (CO); On-site; USD 21,000 - 29,000; Full time

Job summary

Orangetheory Fitness Thornton is seeking a Member Ambassador to support front-of-house operations and drive studio sales. You will greet members, handle inquiries, process transactions, and nurture prospects through phone and in-person follow-ups.

A passion for fitness and strong customer service are essential. In this role you will collaborate with the Fitness Team to meet daily, weekly, and monthly membership and retail goals, maintain accurate records, and contribute to a positive, energetic

Qualifications

• Excellent interpersonal and customer service skills.
• Solid verbal and written communication skills.
• Detail-oriented and extremely organized with the ability to multi-task in a fast-paced environment.
• Experience working in a sales quota bearing structure is a plus.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls.
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio.
• Processes accurate cash and credit card transactions.
• Delivers timely follow up and follow through activities with all prospective clients.

Skills

Customer service

Verbal communication

Organization

Sales experience

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Orangetheory Fitness Thornton is seeking a Member Ambassador to support front-of-house operations and drive studio sales. You will greet members, handle inquiries, process transactions, and nurture prospects through phone and in-person follow-ups.

A passion for fitness and strong customer service are essential. In this role you will collaborate with the Fitness Team to meet daily, weekly, and monthly membership and retail goals, maintain accurate records, and contribute to a positive, energetic