Member Experience & Sales Associate (Onsite)

AAA Mountain West Group; Redwood City (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k Matching

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Tuition Reimbursement Program

Free AAA Classic Membership

AAA Product Discounts

Volunteer time off

Job summary

AAA Mountain West Group in Redwood City is seeking a Member Experience Associate to deliver outstanding service while achieving personal sales targets. This full-time, onsite role moves between branches to meet business needs and requires strong customer service, adaptability, and product knowledge.

You will handle Member Services and product sales, learn diverse products, and contribute to branch success as a dedicated, customer-focused team member. Weekend shifts are required.

Qualifications

• Customer interactions and selling experience across branch networks.
• Ability to learn and apply multiple product lines and services.
• Strong communication and problem-solving to meet sales targets.

Responsibilities

• Performs customer interactions including member services and product sales; aims to meet individual sales goals.
• Uncovers needs, presents solutions, and closes opportunities with consultative selling.
• Adapts to different branch teams and member bases to deliver excellent service.

Skills

Customer Service

Sales

Product Knowledge

Cross-functional

Communication

Tools

CRM systems

Job description

AAA Mountain West Group in Redwood City is seeking a Member Experience Associate to deliver outstanding service while achieving personal sales targets. This full-time, onsite role moves between branches to meet business needs and requires strong customer service, adaptability, and product knowledge.

You will handle Member Services and product sales, learn diverse products, and contribute to branch success as a dedicated, customer-focused team member. Weekend shifts are required.