Member Experience & Sales Associate

AAA Mountain West Group; San Jose (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Great Pay

401k Matching

Benefits – Medical, Dental, Vision

Paid Holidays

Paid Time Off – 24 hrs/year for vol.

Collaborative Environment

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

Job summary

AAA Mountain West Group is seeking a Member Experience Associate for our San Jose offices. The role focuses on delivering outstanding member service while driving product sales across AAA offerings. You will rotate between branches, meet individual sales targets, and rely on strong customer service, adaptability, and active listening to identify member needs.

Bilingual Spanish is a plus. This is a full-time, onsite position with a schedule including Saturdays.

Qualifications

• High School Diploma/GED required.
• 2-4 years of work experience, with at least 1 year in a sales role.
• Backgrounds in insurance, retail, hospitality, service industries, or call centers valued.
• Must be willing to travel and cover shifts across multiple locations.

Responsibilities

• Deliver customer interactions and product sales; be proficient with AAA products and services.
• Meet and exceed individual sales goals.
• Learn and adapt to multiple branch environments and systems.
• Travel between branches as needed; work Saturdays; bilingual skills a plus.

Skills

Customer Service

Sales

Communication

Adaptability

Active Listening

Bilingual Spanish

Education

High School Diploma/GED

Tools

CRM systems

Job description

AAA Mountain West Group is seeking a Member Experience Associate for our San Jose offices. The role focuses on delivering outstanding member service while driving product sales across AAA offerings. You will rotate between branches, meet individual sales targets, and rely on strong customer service, adaptability, and active listening to identify member needs.

Bilingual Spanish is a plus. This is a full-time, onsite position with a schedule including Saturdays.