Member Experience & Sales Pro (Onsite)

Aaa-Mountain-West-Group-1; San Jose (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k Matching

Medical, Dental, Vision

Paid Holidays

PTO with volunteer time

AAA Classic Membership

Product Discounts

Tuition Reimbursement

Job summary

AAA is seeking a Member Experience Associate to deliver outstanding service and drive sales across several branch locations, including San Jose. The role rotates among branches and requires strong customer care, adaptability, and consultative sales techniques. A 5-day work week includes Saturdays, with base pay plus commissions.

Spanish language skills are a plus, and the position emphasizes meeting individual sales goals while delivering value through membership benefits and services.

Qualifications

• High School Diploma or GED required.
• 2–4 years of work experience, with at least 1 year in a sales role.
• Sales experience is mandatory and bilingual Spanish is a plus.
• Strong customer service orientation and active listening skills.

Responsibilities

• Perform Member Services and product sales while adhering to procedures.
• Meet and strive to exceed individual sales goals.
• Uncover member needs and present solutions to close sales.
• Maintain knowledge of AAA products and services across locations.
• Support end-to-end branch operations and compliance.
• Collaborate with branch teams and adapt to different locations.

Skills

Customer Service

Sales

Communication

Adaptability

Teamwork

Education

High School Diploma/GED

Job description

AAA is seeking a Member Experience Associate to deliver outstanding service and drive sales across several branch locations, including San Jose. The role rotates among branches and requires strong customer care, adaptability, and consultative sales techniques. A 5-day work week includes Saturdays, with base pay plus commissions.

Spanish language skills are a plus, and the position emphasizes meeting individual sales goals while delivering value through membership benefits and services.