Member Experience & Sales Pro (Onsite)

AAA Mountain West Group; Redwood City (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k Matching

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Tuition Reimbursement Program

Free AAA Classic Membership

AAA Product Discounts

Job summary

AAA Mountain West Group seeks a Member Experience Associate to deliver outstanding service and value to Members through genuine care, personal service, and meeting needs across branches. The role requires adaptability, active listening, and the ability to learn multiple product lines and systems to provide seamless service wherever assigned.

This is a full-time, onsite position at AAA Redwood City. You will work five days a week, including two Saturdays per month.

Qualifications

• Customer service orientation with ability to adapt to different branches.
• Strong sales skills with a track record of meeting goals.
• Ability to learn multiple product lines and use various systems.

Responsibilities

• Handle member interactions, provide product information, and work toward sales goals.
• Apply consultative sales techniques to uncover needs and close opportunities.

Skills

Customer service

Sales

Cross-functional

Product knowledge

CRM systems

Tools

CRM systems

Job description

AAA Mountain West Group seeks a Member Experience Associate to deliver outstanding service and value to Members through genuine care, personal service, and meeting needs across branches. The role requires adaptability, active listening, and the ability to learn multiple product lines and systems to provide seamless service wherever assigned.

This is a full-time, onsite position at AAA Redwood City. You will work five days a week, including two Saturdays per month.