Member Experience & Operations Leader

Fitness Ventures (Crunch Fitness); Humble (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Fitness Ventures LLC is hiring an Assistant General Manager in Humble, TX to support the General Manager and foster a welcoming, inclusive environment for members. The AGM will preside in the GM's absence, lead service-oriented staff at the membership counter, and ensure compliance with company policies to protect the Crunch brand.

The role emphasizes team leadership, accountability, and delivering second-to-none member experiences while maintaining a safe, clean facility and smooth payroll

Qualifications

• High school diploma or equivalent (GED acceptable).
• Strong leadership and team motivation abilities.
• Excellent communication and customer service skills.

Responsibilities

• Lead, motivate, and coordinate team members servicing member needs at the membership counter.
• Work with team to achieve revenue targets through leadership of sales staff.
• Ensure the facility is clean, well-maintained, safe, and secure.
• Assist in processing, submission, and approval of payroll.

Education

High school diploma or equivalent

Job description

Fitness Ventures LLC is hiring an Assistant General Manager in Humble, TX to support the General Manager and foster a welcoming, inclusive environment for members. The AGM will preside in the GM's absence, lead service-oriented staff at the membership counter, and ensure compliance with company policies to protect the Crunch brand.

The role emphasizes team leadership, accountability, and delivering second-to-none member experiences while maintaining a safe, clean facility and smooth payroll