Member Experience & Operations Leader

Fitness Ventures, LLC; Houston (TX); On-site; USD 70,000 - 120,000; Full time

Job summary

Fitness Ventures LLC is seeking a General Manager to lead operations at our Houston facility. The role focuses on delivering exceptional member service, maintaining a clean and welcoming environment, and driving financial performance in line with the club's plan.

You will recruit and train staff, enforce policies, and collaborate with local partners to grow the business. The GM will oversee daily operations, payroll processing, and safety compliance while maintaining a culture of integrity and

Qualifications

• Demonstrate a working knowledge of standard operating procedures and policies.
• Demonstrate leadership and team-building skills.
• Demonstrate ability to meet revenue targets and manage budgets.

Responsibilities

• Lead, supervise, and coordinate activities of staff delivering member services.
• Promote a welcoming, inclusive environment and high-quality service.
• Ensure facility cleanliness, safety, and security.
• Recruit, interview, and hire talented team members.
• Manage payroll processing in line with company procedures.
• Communicate and implement company policies and procedures.
• Achieve revenue targets and oversee marketing programs.
• Monitor expenses and inventory controls.

Job description

Fitness Ventures LLC is seeking a General Manager to lead operations at our Houston facility. The role focuses on delivering exceptional member service, maintaining a clean and welcoming environment, and driving financial performance in line with the club's plan.

You will recruit and train staff, enforce policies, and collaborate with local partners to grow the business. The GM will oversee daily operations, payroll processing, and safety compliance while maintaining a culture of integrity and