Assistant General Manager — Member Experience & Operations

Fitness Ventures (Crunch Fitness); Houston (TX); On-site; USD 45,000 - 80,000; Full time

Job summary

Fitness Ventures LLC is seeking an Assistant General Manager to support the General Manager and foster a welcoming, diverse environment for members at Crunch Fitness. The AGM will oversee operations in the GM's absence and drive staff to deliver exceptional member experiences.

The role emphasizes staff leadership, recruitment, sales target achievement, and adherence to company policies to protect the Crunch brand integrity. A high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Ability to lead and motivate a team to achieve targets.
• Experience in customer service and payroll processes is preferred.

Responsibilities

• Support the General Manager and lead staff at the membership counter.
• Recruit, interview, and hire team members as needed.
• Achieve revenue targets through sales staff leadership and KPI tracking.
• Ensure cleanliness, safety, and quality of service in the facility.
• Process payroll and resolve personnel or customer issues promptly.

Skills

Leadership

Team management

Sales leadership

Customer service

Education

High School Diploma or GED

Job description

Fitness Ventures LLC is seeking an Assistant General Manager to support the General Manager and foster a welcoming, diverse environment for members at Crunch Fitness. The AGM will oversee operations in the GM's absence and drive staff to deliver exceptional member experiences.

The role emphasizes staff leadership, recruitment, sales target achievement, and adherence to company policies to protect the Crunch brand integrity. A high school diploma or GED is required.